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EW MEETING REPORTER 72 Reporting from the 2018 ASCRS•ASOA Annual Meeting, April 13–17, 2018, Washington, D.C. Mr. Mull went on to say he un- derstands there might be a variety of reasons why a weed, or disengaged employee, might not have been "pulled" earlier, but emphasized the importance of doing so in order to allow the practice to thrive because, as he put it, weeds spread. "The best predictor of future performance is past performance," he said. National data shows that 33% of the U.S. workforce is engaged, 50% is not engaged, and 17% is disen- gaged. Engaged employees, Mr. Mull continued, have fewer accidents and errors, stay with the organization, and save in costs. Innovators Session features update on endophthalmitis clinical study, adjustable IOLs, and more The Innovators General Session featured not only the Charles D. Kel- man, MD, Innovator's Lecture but five other presentations that show- cased new or emerging technologies and concepts. Steve Speares, ASCRS incoming executive director, Fairfax, Virginia, spoke to the audience briefly before the main presentations, sharing his professional background that brought him to where he is today and his goals for the society as a whole. "Your obligation for motiva- tion doesn't change, but how we go about it does," Mr. Mull said. "Motivation isn't something you do to someone. You cannot reach inside one of your employees and flip a switch and ignite a drive to perform. … Motivation is something people experience when the conditions are right. Our job as leaders is to go into the workplace and create those conditions." Before providing his tips for creating conditions for employees to thrive, Mr. Mull, using a gar- dening analogy, first explained the three different types of employees: engaged, not engaged, and actively disengaged. Engaged employees are the thriving flowers in the garden, Mr. Mull explained. They take initiative, are problem solvers, are resilient, and positive. To get thriving flowers, however, their conditions have to be nurtured with water, fertilizer, and light. Unengaged employees are malnourished plants; as employees they are daydreamers, uninspired, going through the minimum, task-oriented. Malnourished flowers might need to be watered, fertilized, or given light, or they might even need to be moved to a different flower bed. Actively disengaged em- ployees are weeds; they are disrup- tive, toxic, negative, and create and thrive on drama. Weeds have to be pulled, Mr. Mull said. All the judges ended up turning for Dr. Williamson, but he ultimate- ly picked Dr. Yeu to be on his team. Dr. Yeu added some brief thoughts to Dr. Williamson's perspective, then they faced the panel. Dr. Braga-Mele joked that while she might be of presbyopic age, "these young'uns can't read much, and they can't count either." "Five to 10 years? Have you worked with the FDA? … These are not coming out in 5–10 years," Dr. Braga-Mele said. Dr. Yeu defended the current research. She said that efficacy and safety data has been good, which lends promise to it having a faster pace at getting to market. Editors' note: The physicians have financial interests with a variety of ophthalmic companies. ASOA second general session motivates attendees to create an atmosphere of engagement ASOA held a second general session that gave attendees the motivation and tools they need to encourage employees to reach a higher level of performance. Joe Mull, Elizabeth, Pennsyl- vania, a speaker and trainer who teaches leaders how to be better bosses, previously worked as the head of Learning & Development for Physician Services at the University of Pittsburgh Medical Center. He spoke to attendees about "Moti- vating Healthcare Teams in an Era of Change, More Work, and Fewer Resources." "The evidence is clear that en- gaged teams only come from leaders and bosses that know how to create an environment in the workplace that gives employees the reason to care," Mr. Mull said. But leaders, he continued, often struggle with how to influence their employees. The most common question he gets is "How do I mo- tivate people?" In order to answer that question, Mr. Mull said he did a deep dive into the psychology of motivation and what moves people to action in the workplace. The answer: You don't. So you can stop trying. May 2018 continued on page 74 View videos from ASCRS•ASOA 2018: EWrePlay.org Edward Holland, MD, discusses ocular surface disease as it relates to cataract surgery. Sponsored by

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