Eyeworld

4 December 2015 EW NEWS & OPINION Tackling patient satisfaction 42 How physicians measure this in their practices by Ellen Stodola By the book and beyond 44 Patient education for upcoming procedures by Maxine Lipner Helping unhappy premium IOL patients 48 A primer for clearer vision and better patient satisfaction by Vanessa Caceres Assessing objective, subjective clinical outcomes 50 New tools provide more options for measuring both objective and subjective clinical outcomes by Rich Daly The importance of patient satisfaction 52 ASCRS members weigh in by EyeWorld staff NEWS & OPINION ASCRS Foundation to partner with DigiSight on telemedicine project in Nepal 3 DigiSight Technologies recently announced its new suite of products, the Paxos portfolio, as well as the company's partnership with the ASCRS Foundation by Ellen Stodola Boris Malyugin, MD World VieW 10 Put a happy face on your patients Feature December 2015 Patient satisfaction 42–52 16 22 34 Technology focus Rubbing tech elbows with patients 16 Best practices for social media interaction by Maxine Lipner Looking at the retina to understand Alzheimer's future 20 Researchers find OCT scans could supplement what MRIs already see by Matt Young and Gloria D. Gamat Finding a cure for AMD the geographic atrophy way 22 Now that wet AMD is being addressed, geographic atrophy may be the next frontier by Matt Young and Gloria D. Gamat Insights Boldly we go 24 The calendar's last leaf offers a holiday respite to appreciate the events of the past year and anticipate the surprises of the new by J.C. Noreika, MD, MBA CATARACT Cataract editor's corner of the world Preventing infection 26 Surgeons explore how intracameral injections, dropless drug delivery are changing cataract surgery by Vanessa Caceres On the refractive rebound 32 Succeeding at cataract surgery after LASIK by Maxine Lipner REFRACTIVE Military symposium highlights refractive topics 34 Ophthalmologists in 3 military services gather for training symposium by Ellen Stodola Near vision: not just about accommodation 35 The topic was discussed at a clinical research symposium at the XXXIII Congress of the European Society of Cataract & Refractive Surgeons by Stefanie Petrou Binder, MD Device focus Surveys and data gathering 14 Some surveys take only a few minutes to complete; others can take upward of 20 minutes. Here's why they are a viable means to gather data by Michelle Dalton Are LASIK numbers declining? 35 Three experts share observations about a decline in LASIK procedures and offer suggestions on what can be done by Ellen Stodola Ray tracing helps underpin IOL surgery 28 Understanding eyes that have undergone refractive surgery by Matt Young and Gloria D. Gamat 24

• Cover