Eyeworld

SEP 2021

EyeWorld is the official news magazine of the American Society of Cataract & Refractive Surgery.

Issue link: https://digital.eyeworld.org/i/1400530

Contents of this Issue

Navigation

Page 93 of 106

SEPTEMBER 2021 | EYEWORLD | 91 P higher levels of performance is a shared pur- pose, the idea that we're all contributing to an important thing that we all believe is valuable. What's your cause? Your cause is the difference your work makes in the lives of others, Mr. Mull said. When we work on these four things with teams, we start to move the needle on team drama. Mr. Mull said a takeaway for attendees is that they're going to have to "boss better." We have to recognize our roles are different, he said. Part of that is creating belonging, championing teamwork, and recognizing it's not enough to just care about the quality of relationships with employees; you have to care about the quality of relationships that they have with each other. tor. It helps to find things in common, Mr. Mull said, adding that you have to be sure you can include everyone. Conflict is actually good and important, he said. It's a means by which people buy into things together and work through differences. When you avoid conflict, you sweep things under the rug. Before discussing cause, Mr. Mull pointed out that this is the first live keynote talk that he has given in 17 months. Usually, Mr. Mull said it's at this point in his talk that he asks attend- ees, "Has your team ever gone through anything hard?" But with the COVID-19 pandemic, "I bet you've seen a lot in the last year and a half," he said. Teams form and develop in stages, and what moves a team through these phases to Visit asoa.org/member-benefits-comparison to see which option is right for you! ONE SIZE DOES NOT FIT ALL! Choose the membership option that best suits your needs and those of your practice management staff: AMERICAN SOCIETY OF OPHTHALMIC ADMINISTRATORS PREMIER For those who want access to everything ASOA offers without paying additional fees ESSENTIAL Formerly known as the Professional membership, this level offers the quality benefits for which ASOA is known ASSOCIATE A cost-effective solution for practice management staff as an add-on for practices with one or more Premier or Essential members

Articles in this issue

Links on this page

Archives of this issue

view archives of Eyeworld - SEP 2021