2019 ASOA Pre-Conference Deep Dives
(Friday, May 3)
• Human Resources: What Practice Leaders
Need to Know
• Seven Habits of Highly Effective Leaders
• The Ritz-Carlton Leadership Center:
Excellence in the Patient Experience &
Memorable Customer Service
• Practice Management Bootcamp
• Certified Ophthalmic Executive (COE) Review
NINE Knowledge Pathways! 130+
Practice Management Courses!
Increased AAPC Credit Offerings: Multiple
Knowledge Pathways Now Accredited!
Targeted Content…
• Administrator Beginners Circle (ABC) recommended
courses: best content for attendees with four or
fewer years of practice management experience
• Business of Ophthalmology Standards (BOOST)
designated courses: specifically recommended as
business education for physicians
NEW AND EXCITING ASOA PROGRAMMING IN 2019!
